315 Seaview Ave.
Questions about your order? Contact: orders@daftgadgets.com
Know of a way to improve our site? Want a product we don't have listed or in stock? Contact: suggestions@daftgadgets.com
Want to sell to us? Contact: Jason Scott - Jason@DaftGadgets.com
FAQs Q: How much is shipping?
A: Shipping is just 9.99 per order.
Q: How soon will you process my order?
A: We Will begin processing your order within 24 hours
Q: How long will it take for the product to arrive to my front door?
A: Although Shipping times may vary, you should expect to receive your order
within 7 business days.
Q: Can I ship to an address that is not my billing address?
A: Yes. This option is available on the check out page
Q: Do you offer International shipping?
A: At this point we only ship within the U.S.A. However you can email us for an international rate for some products.
Contact: customerservice@daftgadgets.com
Q: The USPS tracking code reads "Processed through Sort Facility" and then there are no more updates?
A: This is normal for international orders. It just means that the shipment is between tracking points.
Q: Do you offer returns?
A: We will allow returns on defective merchandise only.
Return Shipping costs are the responsibility of the buyer.
Q: What name will show up on my credit card statement?
A: Daft Gadgets is a subsidiary of Renovatio Enterprises LLC, Delaware
Q: Can I use my Paypal Account to pay for merchandise from your store?
A: Yes.
Q: Is Paypal Secure?
A: PayPal is highly secure. They use industry-leading technology (such as SSL) to keep your information safe.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the SSL protocol with an encryption key length of 128-bits (the highest level commercially available).
PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Q: Can I send you a check or money order?
A: It depends on the order. Contact: customerservice@daftgadgets.com
Returns and Cancellation Policies:All returns must have an RMA (Return Merchandise Authorization) Number
Products returned without an RMA may get lost in the process, thereby inhibiting us from crediting, repairing or replacing your return. Please follow these simple instructions so we can process your return quickly and effectively.
To request an RMA# please call or email our Customer Service Department. This will determine if you need to return the product, all returns are usually sent directly to the manufacturer.
Please ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, and shrink wrap). We must receive your item back within 20 days of when we issue the RMA. Please allow us 5 - 10 business days from the time we receive the item to process your return.
Note: merchandise returned with missing items are not eligible for a refund.
For your protection, we recommend that all returns be sent back via traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will determine the course of action; credit, repair or replacement.
Non-Defective Returns:
Require PRIOR approval and a valid RMA Number. AFTER you are given a RMA number, you may return most non-defective, un-used items for a refund of the product cost less a restocking fee of 15%. Shipping cost is non-refundable.
*Most Uncle Milton Products are not returnable unless defective, but we will work with each return individually to do the best we can for each unique situation. These products include the star theatre line and star wars science.
Defective Returns:
We stand behind all products sold. All warranty coverage starts from date of purchase. We will determine if the item is in fact defective upon receipt and inspection, at no time can any item be replaced before the item in question is returned and inspected. If the item shows signs of misuse, abuse or failure to follow instructions it will not be accepted for warranty consideration. Items returned, that are being claimed as defective or damaged, WILL BE SUBJECT to a 15% restocking fee if they are found to be in working order. Please insure your customers read the manual.
We can not accept the return of certain items for credit,
including:
- Open or used products
- Special order products
- Fees for service performed or shipping Single use products
- Counter-surveillance detectors
All Sales on the above listed items are final.